Privacy Policy

Effective Date: 12-02-2026

1. Introduction

Flowrithm (“we,” “our,” or “us”) is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website or engage our services.

By using our website or services, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Business name

  • Information submitted via contact forms or booking forms

b) Business Information

If you engage our services, we may receive access to:

  • Workflow details

  • Operational processes

  • System access credentials (where necessary)

  • CRM or automation-related information

c) Website Usage Information

We may collect limited technical data such as:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of access

This information helps improve website performance and user experience.

3. How We Use Your Information

We use collected information to:

  • Respond to inquiries

  • Provide agreed services

  • Communicate regarding projects

  • Improve our website and services

  • Maintain business records

We do not sell, rent, or trade personal information to third parties.

4. Data Sharing

We may share information only when necessary to:

  • Deliver agreed services (e.g., integration with third-party tools such as CRM or automation platforms)

  • Comply with legal obligations

  • Protect our legal rights

We do not share personal data for marketing by unrelated third parties.

5. Data Security

We take reasonable administrative and technical steps to protect personal information against unauthorized access, misuse, or disclosure.

However, no digital transmission or storage system can be guaranteed 100% secure.

6. Client Data Responsibility

Clients remain responsible for ensuring their own compliance with applicable data protection laws in their industry and jurisdiction.

Flowrithm processes client information only for the purpose of delivering agreed services.

7. Cookies

Our website may use basic cookies to improve functionality and analyze traffic.

You may disable cookies in your browser settings.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill service obligations

  • Maintain business records

  • Comply with legal requirements

9. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion where legally permitted

Requests can be submitted via email at: hello@flowrithm.co

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact

If you have questions about this Privacy Policy, please contact:

Flowrithm
Email: info@flowrithm.io
Location: South Africa